From patient registration to reporting, notification and disease surveillance — fully in Arabic, at a cost suited to the local reality, with no expensive foreign license fees.
All interfaces, reports and PDFs in Arabic with bilingual support — no partial localization and no bolted-on English templates.
Offline-first on a local database — work continues during network or power outages, an operational reality in Sudan.
A regionally rare feature: monitoring positivity rates for malaria, dengue, hepatitis, typhoid and cholera, with automatic outbreak alerts.
Patient → order → invoice → sample (barcode/QR) → result (auto flag) → verification → report → notification, in one system.
Quality control with Westgard rules and a Levey-Jennings chart, delta check, reflex tests, and a full audit log (toward ISO 15189).
Import analyzer results via HL7/ASTM and match them to orders automatically — reducing manual entry and errors.
| Feature | Fair Deal system | Paper/Excel records | Expensive foreign systems |
|---|---|---|---|
| Full Arabic interface + RTL | ✓ | — | Mostly English |
| Working offline | ✓ | ✓ | Mostly cloud |
| Disease surveillance & outbreak alerts | ✓ | ✗ | Rarely |
| Billing & payments in Sudanese pounds | ✓ | Manual | In other currencies |
| Barcode/QR and authenticated Arabic PDF reports | ✓ | ✗ | ✓ |
| Westgard + LJ quality control | ✓ | ✗ | ✓ |
| Instrument integration HL7/ASTM | ✓ | ✗ | ✓ |
| Role-based permissions + audit log | ✓ | ✗ | ✓ |
| Doctor/patient portal + WhatsApp notification | ✓ | ✗ | Sometimes |
| Documented API (integration & extension) | ✓ | ✗ | ✓ |
| Cost | Low / no expensive licenses | Low but without control | Very high |
| Flexible deployment: local or a private server (VPS) | ✓ | — | Heavy footprint |
Monitors the weekly positivity rate of infectious diseases and alerts automatically to outbreaks. Use: sidebar → "Disease surveillance" (with dashboard permission).
Measures each stage's time and reveals the bottleneck and the share completed within the target time. Use: sidebar → "Turnaround-time analysis".
Predicts each reagent's days-to-depletion and suggests an order quantity before it runs out. Use: Inventory → "Inventory forecast" (with inventory-management permission).
Automatic Arabic comments (anemia, diabetes, kidney, liver...) appear in a card on the order page as soon as results are entered.
Record culture and susceptibility from the order page, then view the %S matrix per organism×antibiotic from the menu → "Antibiogram" (with QC permission).
eGFR and globulin are computed automatically, normal results are auto-verified, and sudden changes (delta) are detected automatically.
Monitoring analytical drift in real time from patient results (EWMA) without QC materials — continuous, free quality control.
An indicators dashboard per ISO 15189:2022 and IFCC WG-LEPS (sample rejection, TAT, critical values) — accreditation readiness.
Register donors and units (with screening), view the inventory, and perform matching and issue with automatic ABO/Rh checking from "Blood bank".
Documents/SOPs, equipment calibration, nonconformity (CAPA), and competency records — from "Quality management ISO 15189".
Code tests with LOINC/SNOMED from the catalog; the FHIR R4 interface (/fhir) exports results for national integration.
Create a study from the order page, upload microscope images, and review them in a structured form (malaria/blood film) — an AI hook is ready.
Radiology studies (X-ray/CT/MRI), DICOM/image upload, and a structured report signed remotely by the specialist producing an Arabic PDF — ready for a DICOM/PACS viewer.
A public form where the patient requests home sample collection, which becomes an order and invoice automatically, assigned to a phlebotomist with status tracking.
An asynchronous chat to explain the result from the report page (no account), with automatic fees and notifications — live video is enabled when needed.
Multiple labs on one system with full data isolation: self-registration with a 14-day trial, a city labs directory, and a management & subscriptions dashboard.
The doctor submits orders, follows their patients' results and writes recommendations; the patient sees their results and the doctor's recommendations — via a secure email invitation.
Add payers and coverage, then create a claim from the order page to build the NPHIES (FHIR) bundle — submitted once configured.
Explicit rules + an "auto-verification audit" dashboard (the rate and the log) — safe, auditable release.
The system is growing into the smartest labs platform in Sudan:
✓ Implemented now · ◐ Ready foundation (needs hardware/external infrastructure) · ⏳ On the roadmap.
Fair Deal Technology — معمل الفحوصات